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Incident submission

The incident submission interface is exposed by the Status Service and follows VIN-3 Incident Reporting Format. Through it a member organisation reports an event affecting the availability, integrity, security or data quality of one of its connected systems, keeps the report up to date as the incident develops, and closes it with a statement of cause and resolution. The Status Service uses the reports it receives to inform other members of the state of the Network.

Catalogue entry API-03
ParticularValue
Catalogue identifierAPI-03
ProviderStatus Service
Standard followedVIN-3 Incident Reporting Format
Interface version0.8
StatusInterim
Listed6 September 2026

A report is a formal record. Once lodged it cannot be deleted, only amended, and every revision is retained. The interface therefore asks for facts rather than conclusions: the cause of an incident is recorded on closure, when it is known, and not before. Every request is carried in a VIN-5 envelope with an identity assertion issued for a system of the reporting organisation, as described under APIs.

Operations. The interface offers four operations.

Operations of the incident submission interface
OperationPurposeRequestResponse
Submit reportLodges a new incident report with the Status Service.An incident report in the VIN-3 formatA report reference and the time of receipt
Amend reportAdds to or corrects a report already lodged. Every amendment creates a new revision; earlier revisions are retained.Report reference and the fields to be changedThe new revision number and the time of receipt
Close reportRecords that the incident is over and states its cause and resolution.Report reference and a closing statementAcknowledgement with the time of closure
Retrieve reportReturns a report lodged by the calling organisation at its latest revision, or at a named revision.Report reference, optionally with a revision numberThe report as lodged

The incident report. VIN-3 defines the fields below. A report that omits a required field is refused; the fields marked On closure are supplied with the closing statement.

Fields of an incident report
FieldMeaningWhen
Reporting organisationMember key of the organisation lodging the report. Must match the issuing organisation of the assertion.Required
Affected systemIdentifier of the member system affected, as registered with the Identity Service.Required
CategoryOne of Availability, Integrity, Security or Data quality.Required
Severity1 (Network-wide effect) to 4 (confined to one system, no effect on others).Required
Started atTime at which the incident is believed to have begun.Required
Detected atTime at which the reporting organisation became aware of it.Required
DescriptionWhat has happened, in plain terms, without speculation as to cause.Required
ImpactWhich interfaces, records or other organisations are affected and how.Required
ContactAn email address at the reporting organisation to which questions may be sent.Required
CauseThe established cause, once known.On closure
ResolutionWhat was done to end the incident and to prevent its recurrence.On closure

Severity and time to report. The severity stated in a report determines how soon after detection it must be lodged. A report may be lodged with the fields known at the time and amended as the position becomes clearer; it is better to report early and amend than to wait.

Reporting times by severity
SeverityMeaningReport to be lodged
1Network-wide: affects the envelope, identity assertion or registry for all members.Within one hour of detection
2Affects other organisations' systems or a Network service.Within four hours of detection
3Confined to the reporting organisation but affects data exchanged with others.Within one working day
4Confined to one system; no effect on others. Reported for the record.Within five working days

Error conditions. A request that cannot be answered receives one of the following results.

Missing required field
A required field of the report is absent or empty. The response names the field. No report is lodged.
Unknown category or severity
The value supplied is not one of those defined in VIN-3. No report is lodged.
Assertion lacks authority
The identity assertion in the envelope was not issued for a system of the reporting organisation named in the report. No report is lodged.
Reference not found
The report reference supplied does not exist, or belongs to another organisation. Reports may be retrieved and amended only by the organisation that lodged them.
Report already closed
An amendment or a second closure has been attempted on a closed report. A closed report may be reopened only by writing to the Status Service.

Versions. The interface is Interim at Version 0.8. One further operation is planned before confirmation. Changes are announced on this page and recorded in the API Catalogue.

  1. 6 September 2026

    Version 0.8 listed as Interim

    Submit, amend, close and retrieve available. The required fields of VIN-3 and the reporting times by severity published.

  2. Forthcoming

    Version 0.9

    Addition of an operation returning the reports lodged by the calling organisation in a period, expected before the end of 2026.

  3. Forthcoming

    Confirmation at Version 1.0

    Expected after the first review of VIN-3 in June 2027.

Questions about the interface may be sent to contact@developer.gov.vin and are passed to the Status Service where they concern its operation. The reporting format is described under Standards; the terms used on this page are defined in the Glossary.